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Terms & Conditions

StrongCages S.L.

Industrial estate Gandul
C / 50 Carpenter
41510 - Mairena del Alcor - Sevilla
Contact information
Phone: 95 513 March 24

Access to website with reference to all or part of its content and services implies the condition of User and implies full and unreserved acceptance of the Terms of Use agreement and the General and Particular Conditions related to certain services.
As a rule, mascotasalfalfa.comuser agrees to use the portal services and content as stipulated in the current legislation, good faith, generally accepted customs and public order. It also undertakes to make appropriate use of services and / or contents of the site and not to use them for illicit or criminal activities and / or violate the regulations on intellectual property, or any other rules of law applicable.

Reproduction, distribution, transmission, adaptation or modification, by any means, of the contents of the site (texts, designs, graphics, information, etc.) and other elements of this website, without prior authorization from the legitimate owners or when prohibited thus it is permitted by law. Its use for any type of commercial or advertising purposes is prohibited in the same way, other than those strictly permitted.

This site contains information concerning their products. makes every effort to avoid any error in the contents appearing on this site. not guarantee or accept responsibility for the consequences that might result from errors in the contents appearing on its website, provided by third parties.

Both access to the website and the unauthorized use may be made of the information contained therein it is the exclusive responsibility of the not responsible for any consequence, damage or injury arising from such access or use. not responsible for security errors which may occur or for any damages caused to user's computer system (hardware and software), or the files or documents stored in it, by:
- The lack of availability and continuity of their Website and its services and content.
- The lack of usefulness, validity or adequacy of the contents of the Portal to perform any specific activity or to satisfy needs, activities or specific results or expectations of users.
- The existence of viruses or other harmful elements in the contents that may cause alterations in the user's computer system (software and hardware) or electronic documents and files stored on their computer system.
- The receipt, storage, transmission or dissemination by users of the Portal content.
- The lack of legality, reliability and usefulness of content supplied by third parties through the Portal.
- Failure by third parties of their obligations or commitments in relation to the services provided to users through the Portal.


Personal data. has adopted all legally required security measures for the protection of personal data supplied by the customer. However, can not guarantee the absolute invulnerability of its security system nor can it guarantee the security or inviolability of data sent across the network. Similarly, not guarantee the accuracy or validity of the data supplied by the customer.


The user acknowledges that all images, designs, drawings, contents, logos, trademarks and any other product capable of being protected under the applicable legislation on Intellectual Property, Patents and Trademarks to have access by using the portal, They are owned by or other owners thereof. The user agrees to use the Portal to respect these rights.
The use of the Portal, as well as the procurement of services and / or products through the same by the user, does not imply any transfer of rights to on Intellectual Property, Patents and Trademarks. prohibits the use of service in any way that directly or indirectly involves the contravention of the applicable legislation on Intellectual Property, Patents and Trademarks actions, as well as the consequences of the exclusive responsibility of the user to keep In any case, harmless
RECORD OF VISITS informs the user when accessing the server will record the pages you visit the site anonymously. The I.P. these data will be stored in a log file that will be subject to internal processing statistics.
MODIFICATION reserves the right to make any changes it deems appropriate without notice and may modify, include or delete content and / or services and conditions of access and use the portal.

The duration of the service portal and services is indefinite.
Without limiting the foregoing, is empowered to terminate, interrupt or unilaterally suspend the presentation of the Portal service or any services.

These Terms shall be interpreted and governed in accordance with Spanish law. is available to all Users to improve the contents and services of the Portal.
If you have any suggestion or proposal, please contact the Customer Service on the Internet by telephone at 95 513 March 24, by email to the address
Warranties and refunds works to your satisfaction with your purchase and therefore facilitates various methods for returns:
Possible cases of return, Circumstances that may cause a return are the following:
The product is defective, broken, or has been damaged during transport:
You can return the product in its original packaging and all accessories, assuming shipping costs that are generated by the delivery of the product and return the same. proceed to the return of the product at no cost to you.
In cases of breakage during transport it is essential that we communicate by telephone the day of receipt of the goods, for us to process this incidence and proceed to resend the product.
You can return the product received if it finds that does not meet their needs. The exercise of this right of withdrawal will be carried out within a maximum period of seven working days from receipt.
To exercise this right will be essential to keep the original packaging of the product and that has not been used by the customer being the cost of return, (understood by both return costs, the cost of sending the order by MascotaPlanet .com, as the return of the item by the customer), can send the goods by a carrier of your choice, always send with postage prepaid. NO return open or stained products are permitted.
If after making a partial return of an order, this would result in less than the required to be considered as free shipping, the customer must bear the costs of shipping the same amount generated.
Returns from home
Returns communicating by e-mail or by telephone (95 513 or March 24) may also be performed. We will go to pick up the item. In returns from home, the cost of collection will be borne by the customer. Shipping costs are not refundable except for defective products or incorrect shipments.
The refund of the purchase will be made once it has been checked the condition of the goods and the same means of payment used for payment of the order. In except via paypal you can not make partial returns and would have to have a bank account for reimbursement.
If you have a change of article, the conditions are the same as the back, from the original packaging, labeling and use. The change generated expenses borne by the customer.
As established in Article 45 of Law 7/1996 of the Retail Trade, exercise the right of withdrawal on products shall not be accepted with less than one month expiration.
If the products do not arrive in perfect condition reserves the right to pay the amount of your order.
He has not received the order and wish to cancel or modify:

If your order has left our warehouse and you do NOT want your order, you have to pay shipping costs both outbound and return.
If your order has not begun to be processed, you only need to inform us of your modification or cancellation by telephone or by email and will have no cost to you.
Remember never pull the packaging of products to check that they are in perfect condition.
Before opening any products, please verify that all matching products you ordered (model, color, size, finish, etc ...), making an immediate payment, in case there is an abnormality. In case of failure in any product, please do not remove it from its original packaging.
It must submit the exercise of these rights through any of the following means:
Calling 95 513 March 24
Writing to the e-mail
All product returns with its original packaging should be addressed to the following address:
StrongCages SL
C / 50 Carpenter
Industrial estate Gandul
 cp. 41510 Mairena del Alcor (Sevilla)

All our products are guaranteed nationwide against manufacturing defects for two years from the date of purchase. The warranty does not cover damage caused by improper use or normal wear.