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Delivery Information

Shipping conditions for Spain Peninsular

The shipment will be made by urgent courier companies UPS or TIPS @. The delivery time at home will be 24 to 48 hours (business days) depending on the destination population. Orders over € 50 will have free shipping without weight or volume limitations for mainland Spain.

Delivery times are counted from the moment the order leaves our warehouse which we will notify you by email.
In some cases and depending on the availability of the product, our incident team will contact you to provide a solution and to inform you of the delivery time once the selected product is available.

The courier company routinely delivers during business hours, so if you have any preference of time for delivery between morning or afternoon you can indicate it in the comment of the order and the transport company will try to meet it to the extent of its route and schedule possibilities .

High volume goods are shipped by the CBL company, the delivery time at home will be from 2 to 4 working days depending on the destination population. The stair climbing service is not included, the transporter will leave the merchandise at street level. We have the option of an additional service for the ascent to the door of the address, you can contract it through the contact form on the website, we will calculate the additional amount. The price of the products does not include installation or assembly.


Shipping conditions for Balearic Islands

The shipment will be made by UPS courier company. The delivery time at home will be 72 hours (business days).

Shipments to the Balearic Islands will be carried out free of charge if they are less than or equal to 20 Kg and greater than € 75.

Delivery times are counted from the moment the order leaves our warehouse which we will notify you by email.

You can track the shipment, we will send you notification and tracking number by e-mail.

The maximum measurements of each package must be less than 120 cm and less than 32 kg. If it is higher than described above, an additional fee will be charged and it will be calculated and notified by phone or e-mail.

In some cases and depending on the availability of the product, our incident team will contact you to provide a solution and to inform you of the delivery time once the selected product is available.

The courier company routinely delivers during business hours, so if you have any preference of time for delivery between morning or afternoon you can indicate it in the comment of the order and the transport company will try to meet it to the extent of its route and schedule possibilities .


Shipping conditions for Portugal

The shipment will be made by the urgent courier company TIPS @. The delivery time at home will be 24 to 48 hours (business days) depending on the destination population.

Delivery times are counted from the moment the order leaves our warehouse which we will notify you by email.

The measurements of the maximum of each package have to be less than 190 cm and less than 50 kg. If it is higher than described above, an additional fee will be charged and it will be calculated and notified by phone or e-mail.

In some cases and depending on the availability of the product, our incident team will contact you to provide a solution and to inform you of the delivery time once the selected product is available.

The courier company routinely delivers during business hours, so if you have any preference of time for delivery between morning or afternoon you can indicate it in the comment of the order and the transport company will try to meet it to the extent of its route and schedule possibilities .


Shipping conditions for European Community

The shipment will be made by the UPS international transport company.

They will be delivered at Access Point collection points closest to your home (UPS will send you location and time).

The transit time for delivery will be 2 to 4 business days depending on the destination population.

The option of cash on delivery payment to Europe is not accepted.

Shipping to islands will have a surcharge that will be assessed by our company and informed to the client prior to its shipment.

Shipments to France will be carried out free of charge if they are less than or equal to 20 Kg and greater than € 75.

You can track the shipment, we will send you notification and tracking number by e-mail.

​Shipments to Europe are subject to restrictions of weight and / or volume (maximum measures of each package must be less than 120 cm and less than 32 kg), so some heavy or bulky orders can not be shipped in these conditions. When this happens we will contact you to assess other possibilities.


Shipping conditions for the rest of the world

The shipment will be made by the UPS international transport company.

They will be delivered at Access Point collection points closest to your home (UPS will send you location and time).

The transit time for delivery will be from 2 to 7 business days depending on the destination population.

The shipments to the "Rest of the World" zone only allow payment by credit card or bank transfer.

The shipment will be made by Aircraft, being subject to weight and / or volume restrictions (maximum 20 kg).

You can track the shipment, we will send you notification and tracking number by e-mail.

Our orders will be subject to taxes and customs fees established by the country of reception. The customer must be aware that the purchase items have no restrictions in the customs of their country, as Pajareras.es not responsible if the order is retained for this reason in the customs.